IProLoop Privacy Policy
Effective Date: 01.06.2025
IProLoop (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data, and outlines your rights regarding the personal information you provide to us when accessing or using our services, including procurement, SAP consulting and training, network and cloud security services, and related offerings (collectively, “Services”).
This Privacy Policy applies globally, including for individuals located in the European Union (EU), California, Brazil, Canada, and other regions where applicable data protection laws (such as GDPR, CCPA, LGPD, and PIPEDA) may apply.
By accessing our website or using our Services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect personal data when you interact with us through our website, services, and other communications. This may include:
- Personal Identification Information: Name, email address, phone number, job title, company name, etc.
- Billing Information: Payment details and other information necessary for processing payments.
- Usage Data: Information about how you use our website and services, including IP addresses, browser type, pages visited, and timestamps.
- Cookies and Tracking Data: Information collected through cookies and other tracking technologies, as described in our Cookies Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To deliver, maintain, and improve our services, including customer support, procurement consulting, SAP consulting and training, and network and cloud security solutions.
- Communication: To communicate with you regarding your inquiries, support requests, or updates related to our Services.
- Marketing and Advertising: To send promotional materials, newsletters, and updates on our Services (where permitted by law).
3. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal data:
- Consent: When you provide us with explicit consent (e.g., when you subscribe to marketing communications).
- Contractual Necessity: When processing is required to fulfil a contract, such as providing our services to you.
- Legitimate Interests: For legitimate interests, such as improving our services or for direct marketing, provided these interests are not overridden by your rights and freedoms.
- Legal Obligation: To comply with legal obligations, such as tax and regulatory compliance.
4. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
Correction: You can request corrections to inaccurate or incomplete data. - Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions.
- Data Portability: You can request to receive a copy of your personal data in a structured, commonly used format.
- Restriction of Processing: You can request the restriction of processing your personal data in certain circumstances.
- Objection: You have the right to object to the processing of your personal data based on legitimate interests, including direct marketing.
- Withdrawal of Consent: If we process your data based on your consent, you can withdraw it at any time by contacting us.
Complaints: If you are a resident of the EU, you have the right to lodge a complaint with a supervisory authority.
5. How We Share Your Information
We may share your personal data with:
- Service Providers: Third-party vendors, contractors, or service providers who assist in providing our services (e.g., payment processors, cloud hosting, customer support).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
- Legal Compliance: When required by law, regulation, legal process, or governmental request, we may disclose your personal data to law enforcement or other public authorities.
- Affiliates: Our affiliates or subsidiaries for operational purposes, including cross-border data transfers as described below.
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including:
- To provide our services.
- To comply with legal, tax, and regulatory obligations.
- For internal business analysis and operational needs.
If you wish to request the deletion of your data, please contact us using the details below.
7. International Data Transfers
As a global company, your personal data may be transferred to and stored in locations outside your country of residence, including the European Union, United States, Brazil, and Canada. We ensure that appropriate safeguards are in place to protect your personal data when transferred across borders, such as:
- Standard Contractual Clauses (SCCs) as approved by the European Commission.
- Privacy Shield Frameworks (for transfers between the EU and U.S., or Canada and U.S.).
- Binding Corporate Rules (BCRs) where applicable.
8. Security of Your Information
We take reasonable administrative, technical, and physical measures to protect the personal data we collect from unauthorized access, loss, alteration, or disclosure. However, please be aware that no data transmission over the internet can be guaranteed to be 100% secure.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have collected personal data of a child under 16, we will take steps to delete such data promptly. If you believe we may have collected information from a child, please contact us.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience with our website and services. For more detailed information on how we use cookies, please refer to our Cookies Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We recommend that you review this Privacy Policy periodically to stay informed about how we protect your personal data.
12. Contact Information
If you have any questions about this Privacy Policy, wish to exercise your rights, or need further information about how we process your personal data, please contact us:
IProLoop B.V.
Looskade 20
6041 LE Roermond
Netherlands
Email: info@iproloop.com
Acknowledgment and Consent
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you are located in the EU, California, Brazil, or Canada, you explicitly consent to the processing of your personal data as described in this policy.
